AI receptionist · Business automation
Giving business owners the time back they deserve.
Turn enquiries into booked appointments with AI automation.
We build AI reception and connected automations that respond using your business information, qualify enquiries, check appointment availability and keep your CRM up to date. Routine conversations can move to a confirmed booking while your team stays available for the moments that need a person.
First live implementation
Gracie Barra Halesowen, starting close to home.
Our first live implementation is at Gracie Barra Halesowen. AI receptionists support Instagram and Facebook Messenger enquiries, with gym-specific answers about classes, memberships and getting started.
A real implementation, not a claim of measured results. Its setup follows the gym’s existing process; every other business is assessed separately.
- Instagram and Facebook Messenger AI receptionists
- Gym-specific answers: classes, memberships and getting started
- Human handover
- Duplicate checks and HubSpot contact handling
- Cal.com route for free trial booking
- Follow-up workflows and membership checks tied to the existing process
Interactive inbox
From a roof enquiry to an inspection, step by step.
Meet Oak & Slate Roofing — a fictional business. Follow an example roof leak enquiry through to a simulated inspection.
Illustrative example · Not live
Oak & Slate Roofing
Fictional business · Instagram-style inbox
Interactive demo · Simulated calendar · No real booking
The enquiry journey
From first DM to confirmed inspection
An illustrative conversation, not live AI. The inspection and calendar are simulated throughout.
- 01
Qualify the request
Acknowledge the leak, then collect the postcode, property details and urgency. Anything unsafe or uncertain needs a person, not a remote diagnosis.
- 02
Check availability
The demo offers simulated inspection times. No live calendar is connected. A real setup would need a compatible calendar and agreed booking rules.
- 03
Book and confirm
The selected time appears in a simulated confirmation with the enquiry details. No real inspection, message or reminder is created.
Fictional business · example details only · no messages sent or bookings made.
The problem
Built for owner-led businesses where every enquiry matters.
Gyms, studios, clinics and local service businesses rarely lack interest. What they lack is time to respond quickly and consistently.
Messages arrive at all hours
Instagram DMs, Facebook messages and website forms land while you are teaching a class, on a job or with a client.
The same questions, every day
Prices, timetables, location, what to bring. Necessary answers that quietly eat into your week.
Follow-ups slip
A trial is booked, then forgotten. A lead goes cold because nobody had time to check in.
Services
Quiet, reliable systems behind the front desk.
Each service is a module. We combine only what your business needs and build it around your existing tools wherever practical.
AI receptionist for social enquiries
Responds to Instagram and Facebook messages, where integrations and platform permissions permit.
Answers from your approved information
Replies draw only on the details you sign off: pricing, timetables, policies and tone.
Trial & appointment booking
Guides enquirers to appointments through compatible calendars and agreed booking tools. Compatibility is checked before we build.
Reminders
Timely, courteous reminders before trials and appointments, using agreed channels and timings.
Follow-ups
Gentle check-ins after a trial or an unanswered enquiry, on a schedule you control.
CRM updates
Keeps contact records and enquiry status tidy, so nothing lives only in an inbox.
Human handoff
Anything sensitive, unusual or uncertain is passed to a person, with the context attached.
Onboarding
Three considered steps. No guesswork.
Discovery
We learn your services, prices, availability and FAQs, along with how enquiries reach you and where the journey slows down.
Design & approval
We map your customer journey, agree the tools to connect and check permissions and compatibility. You approve the answers, brand voice and handover rules.
Build & refine
We connect the agreed tools, test answers, bookings and handovers with you before launch, then monitor and refine the workflow together.
Modular by design
The same principles, shaped to your industry.
For businesses across industries that handle enquiries, appointments and follow-ups. We assess fit, assemble the modules you need and leave out the rest.
Tailored configuration
Your business, configured properly.
About Alex
It started with my dad’s gym.
I’m Alex, the founder of Precision Performance AI. My dad’s gym is where this started: a practical place to build an AI receptionist around a real business’s questions and process.
I want to make the enquiry journey easier to manage without taking people out of it. That means clear answers, sensible next steps and a route to a member of staff when someone needs one.
The gym is the starting point, not the limit. Each business has its own services, customers and tools. I build around those differences rather than ask you to fit a fixed script.
FAQ
Questions, answered plainly.
Is AI replacing our staff?+
No. It supports routine enquiries and agreed admin steps. Your team remains responsible for decisions, sensitive questions and conversations that need a person.
Can it work with our calendar?+
Where compatible, yes. We assess your calendar, booking rules and permissions first. The gym’s Cal.com route does not mean every calendar or business is automatically supported.
How does human handover work?+
We agree when to stop automation, who receives the conversation and what context they need. Customers can ask for a person; staff availability and response expectations are part of the setup.
Can it be customised for our business?+
Yes. Services, prices, FAQs, brand voice, customer journey, calendars, CRM fields and staff handoff are tailored and approved with you.
Will it reply on Instagram and Facebook?+
Where the platforms' integrations and permissions allow it, yes. We will confirm what is possible for your accounts during discovery rather than promise it upfront.
What if it doesn't know the answer?+
It is set up to pass the conversation to you or your team instead of guessing.
Do I need new software?+
Not necessarily. We aim to work with the tools you already use and only suggest additions where they genuinely help.
Can I review what it says?+
Yes. You approve the information and tone before launch, and can change them at any time.
Is my customers' data handled responsibly?+
We design with UK GDPR in mind, keep data to what is needed, and discuss storage and access with you before building.
How much does it cost?+
It depends on the modules and integrations involved. We will give you a clear quote after the discovery call.
Discovery call
Let's look at how your enquiries really flow.
A short, no-obligation conversation about your business, your tools and where time is being lost.
Email Alex: precisionperformanceai@gmail.com. A discovery call is not booked by this form.